The customer is wondering how much is left to pay. What should we answer?

Ask the customer to contact customer service for further help. The customer can also log in to their Klarna page for an overview of their updated statements.

Was this article helpful?

Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Klarna? Please visit our customer service page.

When will I be paid for an order?

Do you want to start selling with Klarna? Get started right away!

Merchant Support opening hours

Monday-Friday

08:00-17:00

Saturday

10:00-18:00

Sunday

10:00-16:00

Bank Holidays

Closed

Chat with us
Email us

Contact Sales
Contact Merchant Support