What is the Merchant Portal?

The Merchant Portal is one of Klarna’s order handling systems for online stores with a Klarna agreement. Here you can:

  • View all orders through the Orders app.
  • Receive reports which can be used for bookkeeping through the Settlements app.
  • View logs to troubleshoot errors through the Logs app.
  • Manage users through the Users app.
  • Change settings through the Settings app.

If you do not have your own order system, feel free to use the Merchant Portal as your own or as a backup system.

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Have you made a purchase with Klarna? Please visit our customer service page.

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Merchant Support opening hours

Monday-Friday

08:00-17:00

Saturday

10:00-18:00

Sunday

10:00-16:00

Bank Holidays

Closed

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