What is the Merchant Portal?

The Merchant Portal is one of Klarna’s order handling systems for online stores with a Klarna agreement. Here you can:

  • View all orders through the Orders app.
  • Receive reports which can be used for bookkeeping through the Settlements app.
  • View logs to troubleshoot errors through the Logs app.
  • Manage users through the Users app.
  • Change settings through the Settings app.

If you do not have your own order system, feel free to use the Merchant Portal as your own or as a backup system.

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Copyright © 2005-2023 Klarna Bank AB (publ). Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Klarna Bank AB offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Klarna Bank AB (publ) registered and head office: Sveavägen 46, 111 34 Stockholm, Sweden. A Swedish public limited company (publikt bankaktiebolag) registered with the Swedish Companies Registration Office with organisation number: 556737-0431.

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