How can I add, remove or change my card or bank account?
To change the card details
- Go to Settings
- Select Payment methods
- Tap Add card or select a stored card and tap Make card primary or Remove your stored card
You‘ll see a temporary authorisation hold when you add a new card, which will be released within 5-7 business days.
Please note: Payments for already placed purchases will be debited from the card used to place the purchase. To add a new card for existing purchases, you need to change the card on each purchase.
To change the bank account details
- Go to Settings
- Select Payment methods
- Tap Connect a bank account to add an account or
select the connected bank and tap Change connected bank account or Remove bank account
Please note: Changing the bank account will cancel any currently scheduled payments. You can reschedule payments after you’ve added a new bank account.
Can’t update your payment details?
- Check you don’t have any processing payments
- You can’t change the card within 3 days of a payment due date
- Make sure the card does not expire within 2 months and is not a prepaid card
- Ensure the bank is a local country bank
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