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How can I add, remove or change my card or bank account?

To change the card details

  1. Go to Settings
  2. Select Payment methods
  3. Tap Add card or select a stored card and tap Make card primary or Remove your stored card

You‘ll see a temporary authorisation hold when you add a new card, which will be released within 5-7 business days.

Please note: Payments for already placed purchases will be debited from the card used to place the purchase. To add a new card for existing purchases, you need to change the card on each purchase.

To change the bank account details

  1. Go to Settings
  2. Select Payment methods
  3. Tap Connect a bank account to add an account or
    select the connected bank and tap Change connected bank account or Remove bank account

Please note: Changing the bank account will cancel any currently scheduled payments. You can reschedule payments after you’ve added a new bank account.

Can’t update your payment details?

  • Check you don’t have any processing payments
  • You can’t change the card within 3 days of a payment due date
  • Make sure the card does not expire within 2 months and is not a prepaid card
  • Ensure the bank is a local country bank

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Copyright © 2005-2023 Klarna Bank AB (publ). Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Klarna Bank AB offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Klarna Bank AB (publ) registered and head office: Sveavägen 46, 111 34 Stockholm, Sweden. A Swedish public limited company (publikt bankaktiebolag) registered with the Swedish Companies Registration Office with organisation number: 556737-0431.