How do I inform Klarna about a personal issue (bankruptcy, a trusteeship or a deceased person)?

We understand that this can be a difficult time and we are here to help! Please provide all required information in

, to start the process.

What will I need?

  • Your details (such as name, contact details, date of birth)

  • Account owner’s details (if you are not the account owner)

  • Evidence supporting your request

What happens next?

Once the information has been reviewed, we’ll contact you to discuss the next steps.

Still need help? Contact us

We're available 24/7 via chat.

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