What happens if I request a payment holiday?

BNPL

For our Pay in 3 and Pay in 30 days payment options, your payment is paused for 30 days.

Payment holidays for orders placed after 1 December 2022, with either Pay in 3 or Pay in 30 days, are reported to the credit bureaus and may affect your credit score. This will be made clear to you when agreeing to the payment holiday.

Financing

If you have shopped with a Financing payment option your order is paused for 90 days. During this period you will still be able to pay any amount if you wish to do so. You will not be able to make any new credit purchases during the pause.

Your payment holiday will be reported to the credit bureaus and may impact your credit score. This will be made clear to you when agreeing to the payment holiday.

Once your payment holiday ends the credit bureaus will be updated the following month and your payment schedule will resume automatically.

Please chat with us again should you need further support.

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Copyright © 2005-2023 Klarna Bank AB (publ). Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Klarna Bank AB offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Klarna Bank AB (publ) registered and head office: Sveavägen 46, 111 34 Stockholm, Sweden. A Swedish public limited company (publikt bankaktiebolag) registered with the Swedish Companies Registration Office with organisation number: 556737-0431.