We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

How do I change my name?

Chat with our Customer Service with a government-issued ID to hand, to change your name in your Klarna account.

What happens next?
It will take 48 hours for your name change to update on your Klarna account. Keep in mind, changes to your name will not be reflected on purchases you’ve previously placed.

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