We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

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How Klarna works
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Deals and rewards

How Klarna works

Help

Customer support

Private Login
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Business login
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Log in to manage your orders, payout reports, store statistics, and general settings.

Chat with us

How do I change my name?

Chat with our Customer Service with a government-issued ID to hand, to change your name in your Klarna account.

What happens next?
It will take 48 hours for your name change to update on your Klarna account. Keep in mind, changes to your name will not be reflected on purchases you’ve previously placed.

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One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.