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Many merchants are currently experiencing shipping delays due to increased demand. Please use the tracking number provided by the merchant for the latest progress on your order’s estimated delivery.

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https://www.klarna.com/us/customer-service/what-happens-to-my-purchase-since-it-has-not-been-delivered-because-of-the-covid-19-outbreak/

In order to take necessary precautions for the evolving COVID-19 pandemic, some merchants are cancelling certain services that you may have purchased. Please reach out directly to the merchant to inquire about the status of your event or in the case of travel to inquire about the status of the booking. More information on how to file a claim for physical goods not received can be found in Klarna’s buyers protection policy here.

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Is Klarna still available during the COVID-19 pandemic?

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What happens if I can’t pay on time?

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What happens to my purchase since it has not been delivered because of the COVID-19 pandemic?

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I’ve received a request for payment for a purchase that has been cancelled due to the COVID-19 pandemic. What do I do?

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I need to make a return but I’m unable to go to the post office. What do I do?

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I’ve made a purchase but I’m no longer able to receive my delivery and want to cancel the order. What do I do?

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