What do you need help with?
Make & manage payments | Payment issues | Debt collection & late fees
Delivery & returns
Returns | Deliveries | Cancellations | Problem resolution
Declined Purchase | Purchase power
Does Klarna perform a credit check? | Does Klarna affect my credit score?
Account & settings
Manage payment & contact details | Settings & notifications | Login & account access | Email connect
Products & services
How to use Klarna | Sustainability at Klarna | Payment options | Klarna shopping app | One-time card
Fraud & security
Report fraud | Fraud protection | Data protection
Solve your problems with the Klarna app.
Track your delivery, handle returns and manage your payments in the Klarna app. Get 24/7 help in our chat, come and go, you'll never miss a message.
Get the free Klarna app on your phone: