Support.

Yes, we are absolutely committed to maintaining the continuity of our operations and services as the COVID-19 virus extends across geographies.

If you’re going through hardships and need help to plan your future payments, please do not hesitate to contact our customer service team. Let’s find a solution together.

Many stores are currently experiencing shipping delays due to increased demand. Please use the tracking number provided by the store for the latest progress on your order’s estimated delivery.

In order to take necessary precautions for the evolving COVID-19 pandemic, some merchants are cancelling certain services that you may have purchased. Please reach out directly to the merchant to inquire about the status of your event or in the case of travel to inquire about the status of the booking. More information on how to file a claim for physical goods not received can be found in Klarna’s fraud liability protection here.

Please reach out to the store or retailer to find a solution that suits you.

Please reach out to the store or retailer to find a solution.