Ninepine Case Study
Ninepine is one of the fastest-growing apparel brands in the Nordics, guided by its mission of cultivating harmonious daily experiences through simplicity, functionality, and beauty. With a relentless focus on testing and optimization, Ninepine continually refines its digital storefront, making Klarna’s OSM a natural fit for enhancing the customer journey.
Ninepine is one of the most data-driven apparel brands in the Nordics, known for continuous A/B testing across its entire e-commerce experience, from site design to checkout and retention. The question was clear: could Klarna’s on-site messaging drive measurable gains in conversion and customer value within such a highly optimized, test-focused environment?
Ninepine integrated Klarna’s on-site messaging across five key markets: Sweden, Finland, Norway, Denmark, and the UK. By highlighting flexible payment options at product and checkout stages, the solution aimed to boost shopper confidence and reduce hesitation — especially at the point of purchase. The integration was seamless and aligned with Ninepine’s data-driven testing culture, enabling precise measurement of its impact on conversion, return per visitor, and average order value.
The results of implementing Klarna’s on-site messaging were striking across all five markets. Ninepine achieved a 25.3% increase in revenue per visitor (RPV), a lift driven by the combination of a 21.5% improvement in CVR and a 3.3% increase in AOV. Together, these results demonstrate how Klarna’s solution not only encouraged more customers to complete their purchases but also increased the value of each transaction, delivering a powerful and measurable impact on overall revenue efficiency.
revenue per visitor uplift
increase in conversion rate
increase on AOV
Attract, convert, and retain customers with flexible payment options and performance-driven marketing.