I received the error message “8001”. What does this mean?

The error message 8001 is returned by a Sofort Gateway module. Usually, this error message is sent if you try to initiate a transaction without a related Gateway project.

Add Gateway project and enter configuration key in the shop system. You can get help on how to add projects in our manual.

Was this article helpful?

Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Sofort? Please visit our customer service page.

Do you want to start selling with Sofort? Get started right away!

Merchant Support opening hours

Monday to Friday

08:00 - 22:00

Saturday to Sunday

10:00 - 17:00

Bank Holidays

10:00 - 17:00