We are currently experiencing higher call and chat volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below in our FAQ, thank you for your patience.

What happens if I can’t pay on time?

If we are unable to collect the payment on the scheduled date, we will try again. If that payment attempt also fails the missed payment will be added to the amount of the next scheduled payment.

Please note, missed payments and unpaid debts are sent to debt collection. ​​Chat with our customer service team if you are experiencing financial difficulties, or need extra support to help manage your finances – we are here to help.

Good to know: If your Financing payments are automatically withdrawn according to the agreed terms and a payment fails, we will attempt to withdraw the payment again.  

Related articles

Was this article helpful?

Yes, it was helpful
No, I still need help

Still need help? Contact us.

We’re available 24/7.

or Call us