We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

When will my Klarna Card be delivered?

At the moment the Klarna Card is offered as a virtual card that you can use by adding it to your digital wallet, such as Apple Pay or Google Pay.

To add your Klarna Card to your digital wallet:

  1. Go to Klarna Card
  2. Tap Add to Apple Wallet or Add to Google Pay
  3. Follow the steps to add the card to your digital wallet

I want a physical card

Although we offer a virtual card first, you will be able to request a physical version of the Klarna Card in the future. Your virtual card will be available to you as soon as you are approved, and you can request a physical card at a later date if you need it.

Good to know: If you signed up for a Klarna Card when we still issued physical cards you will also receive a physical card as a replacement in the case that your card is lost or stolen.

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Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank, member FDIC. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.