If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

Does On-site messaging support mini-cart or pop-cart pages?

You can place On-site messaging on mini-cart or pop-cart pages. Just go to the Merchant portal, pick the placement you want to show, and add the HTML tag to your site. We recommend using placements with [autoXauto] size as those fit this purpose well. You can customize the styling of the placement, for example, change the font size.

If you are a Shopify retailer, Shopify On-site messaging app does not support mini-cart or pop-cart pages.

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