If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

How do I cancel my Klarna application?

Simply fill out the contact form with:

  • The email address you used when submitting your application
  • Your merchant ID (e.g., N6XXXX)
  • The reason for canceling your application

You’ll receive confirmation from our Merchant support shortly after submitting the form.

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