If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

Is the landing page (data-key=”info-page”) a dynamic or static page?

All On-site messaging placements are dynamic; the content is based on your available payment methods. We automatically update every placement with the correct payment methods. So, for the landing page (About Klarna page), we only show payment methods that you actively use.

If you see any problems with the displayed information, double-check you’re using the right environment (playground vs. production).

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