Canceled orders

Why is my customer's order canceled by Klarna?
How do I cancel an order in the Merchant portal?
How do I remove an order?

Choose your language and region

Klarna is available around the world with a variable offering, choose one that suits you best.

Klarna
About us
Careers
Legal
Press
Extra O blog
Privacy
Import Services
Sustainability

Customer
Buy now pay later
Contact us via app
Customer service
Partner stores
Shopping app
Rewards club
Buyer Protection Policy
Feedback and complaints
Your California Privacy Choices

Business
Sell with Klarna
Payment methods
Platforms and partners
Partner program
Affiliate program
Business login
Business support
Operational status

Monthly financing through Klarna and One time card bi-weekly payments with a service fee issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license. Shop anywhere online in the Klarna App. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.