KlarnaBusinessMerchant SupportOrders & refundsOrder detailsWhat do the different order details mean?Where can I find the orders in the Merchant portal?Order statusesWhat does the 'Pending' or 'Rejected' order status mean in the Merchant portal?What is a 'Stop request'?Does Klarna communicate stop requests with customers?What do the different order statuses mean?Expired ordersWhat happens with a customer's payment when an order expires?What is the order's expiration date and how can I extend it?What can I do with an expired order?What does 'Expires soon' mean?Canceled ordersWhy is my customer's order canceled by Klarna?How do I remove an order?How do I cancel an order in the Merchant portal?RefundsHow do I remove an item from the customer's order?When will a customer receive the refund?What to do if a customer pays me directly?How do I register a returned order?How do I refund an order?