If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

How do I cancel an order in the Merchant portal?

To cancel an order, click on the Cancel button on the order page. Captured orders can’t be canceled and should be refunded instead.

Was this article helpful?

Yes, it was helpful
No, I still need help