If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

What aspects of the message(s) can I customize?

The appearance (font, color, size) and placement can be customized to better suit the look and feel of your website. You can make these changes through the On-site messaging section in the Merchant portal. Changes made and published in the portal will be live immediately.

The message content, payment method advertized, and legal disclosures are displayed by Klarna.

Need more help? Check our Developers site for step-by-step instructions.

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