If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

What is a captured order?

When you capture an order, you confirm that the order has been fulfilled. This means that you’ve shipped the ordered goods to your customer. At the same time, it lets us know that we should trigger a payout to you and charge the customer for the order amount.

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