Find solutions

What is required to work with Klarna?

Meeting our ethical standards

Every successful business relationship is built on a solid foundation. And to begin ours, your business needs to operate in line with Klarna’s ethical guidelines.

We strive to have a positive influence on the market. So we only work with retailers whose activities adhere to Klarna’s vision of making payments and e-commerce safer.


Website requirements

Your website is very often the first impression for potential shoppers. To ensure credibility, we ask that you have the following information on your site:

  • Registered business name
  • Prices on products including transaction currency
  • Product description
  • Terms and conditions
  • Your business contact details including either an email address or phone number
  • Return policy
  • Shipping policy (if shipping costs are added, the amount needs to be specified)
  • Estimated delivery time



  • Your URL must be live
  • Your URL must not redirect to another website
  • All links on the webshop must work and no error messages should appear

Having these details sorted out before submitting your application will speed things up for both of us — and you’ll be offering our services to your shoppers in no time.

Was this article helpful?

Yes, it was helpful
No, I still need help

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215.