Find solutions

Does Klarna communicate stop requests with customers?

No, we will not communicate with the customer that the order has been stopped. If the affected customer has questions on why their order was canceled, they can reach out to our Customer support by chat through our app or website to request additional verification.

Was this article helpful?

Yes, it was helpful
No, I still need help

Monthly financing through Klarna is issued by WebBank, member FDIC. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215. Other CA resident loans made or arranged pursuant to a California Financing Law license.