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How do I refund an order?

Go to Orders in the Merchant portal. When you’ve opened the order you want to refund, first check if you captured the order. Select the items you wish to refund and click on the Refund button.

You can also click on the Refund button first and then input the amount you want to refund.

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Monthly financing through Klarna is issued by WebBank, member FDIC. Copyright © 2005-2022 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215. Other CA resident loans made or arranged pursuant to a California Finance Lenders Law license.