If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

How do I resend an invoice to a customer?

You can easily resend the invoice to your customer by opening an order in the Merchant portal and clicking on Resend statement for the captured item to which the invoice belongs.

Good to know: your customers can find their updated invoices in the Klarna app or on Klarna.com.

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