What does a captured order mean?

Captured Orders have been shipped and marked as completed. Once an order is marked as fulfilled in your ecommerce it will automatically capture in the Merchant portal. If handling order management via the Merchant portal, you can capture an uncapture order once it has shipped, triggering your payment delay and payout.

Was this article helpful?

Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Klarna? Please visit our customer service page.

Do you want to start selling with Klarna? Get started right away!

Merchant Support opening hours


8:00 AM - 5:00 PM EST



Chat with us