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Why is a customer denied by Klarna?

Not all customers will be approved to use Klarna services. If they are denied, your customers should double-check that they entered all given information correctly. Our Customer service is available 24/7 by chat through our app or website for any additional questions or concerns.

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Monthly financing through Klarna and One time card bi-weekly payments with a service fee issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license. Shop anywhere online in the Klarna App. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.