If you have received an SMS request to confirm your verification code on behalf of customer service, please reach out to Klarna immediately via the app. Verification codes should never be shared.

Why is there a payment delay in my payouts?

Thinking two steps ahead is always a good idea. So, having a payment delay is a sort of a safety net for both of us. The main purpose is to prevent money for invoices from being sent back and forth between Klarna and you but also to cover cases where you would register a return.

To learn more about your payment delay period, head to Settlements in the Merchant portal or check your contract (T&C).

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