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What is the order’s expiration date and how can I extend it?

It’s the date an order expires. The order expiration date is shown on the order page, next to the creation date. You can extend the expiration date as long as the order hasn’t already expired. There’s also the

tab under to make it easy for you to track all .

The expiry date exists to protect your customer, making sure that orders are not left unhandled. If the order expires, your customer will receive a refund, and we’ll release any existing debt.

Extending expiration date

To extend the order’s expiration date, go to

in the Merchant portal. Select the order you want to extend by checking the box next to the Klarna order reference. Click on Extend expiry date and confirm your request.


Good to know: you can extend the order for 6 months. After this period, you’ll need to recreate a new order.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.