We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

How can I protect myself against identity theft?

Our tips to help you protect your personal details and stay safe:

  • Limit the personal details you share online
  • Don’t download files from an unknown source
  • Verify the legitimacy of unknown callers
  • Destroy unnecessary documents in your name (e.g. bills, bank statements)
  • Make sure that only you have access to your post
  • Report and immediately cancel lost/stolen cards or identification documents

Read Klarna’s fraud liability protection program to learn more about how we protect you from purchases or charges made without your authorization.

Related articles

Was this article helpful?

Yes, it was helpful
No, I still need help

Still need help? Contact us.

We’re available 24/7.

or Call us

One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.