Fraud & security
Klarna strives to make online shopping a safe and secure experience. You can read more about how Klarna handles your personal information in the Privacy Policy section of the Klarna Checkout User Terms here.
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Klarna’s fraud liability protection program protects you from purchases or charges made without your authorization. If you discover that a purchase or charge was made in your name that you did not make or authorize, you must file a claim with us within 60 days of the date the charge first appears on your credit card, bank statement or Klarna statement, as applicable. You can file a claim by contacting Klarna customer service.
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Your privacy and security is very important to us, and our solution is designed to prevent unauthorized use and to protect your personal information. To achieve this, we use security measures that include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
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