How do I return my Apple Upgrade device?

Returns are available for all devices (excluding accessories) within 14 days from the day the order was placed. Returns must be processed through Apple, either by mail using the pre-labeled box provided, or in person at an Apple Store. Orders placed online can be returned online and in-store. Orders placed in store can be returned in store only. Returns cannot be initiated through Klarna.
For all returns, the device must be returned in good working condition, as determined by Apple. Returning in good condition provides value equivalent to the final payment. If there is minor damage, a damage fee may be charged. If the device is beyond repair or not working at all, the full final payment becomes due. Questions about device condition should be directed to Apple customer service. For return questions, visit: https://www.apple.com/shop/help/returns_refund
Refunds are issued within 3–5 business days after Apple confirms receipt of the device and are returned to the payment method linked to the corresponding order.
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