Woman with phone
Woman with phone

Public accessibility statement

Our Commitment to Accessibility

Klarna is committed to making our app and website accessible and user friendly to everyone, including people with disabilities. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

If you have difficulty using any part of the Klarna app or website, or notice content or functionality that you believe is not fully accessible, please tell us. You can:

  • Submit feedback directly in the Klarna app: tap Profile, then Help, then Give feedback.

  • Contact our Customer Service team at https://www.klarna.com/us/help/

We take your feedback seriously and use it to keep improving accessibility for all our customers. You can find detailed legal terms of Klarna's services here.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.