How do I troubleshoot 5G speeds, slow data and coverage?

Try these troubleshooting actions:

Check your device is 5G compatible and that 5G is enabled in Settings..
Check you have not exceeded your high-speed data limit plan.
Check you’re in a 5G area.
Klarna Mobile uses AT&T’s network - restart device, toggle airplane mode, toggle roaming, check software is up to date, check AT&T coverage map online.

Need more help?

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

Images on this website may be AI-generated.

Terms Cookies Notice at Collection Klarna.com