I want to inform Klarna about a personal issue on an account

All fields marked with an * are required.

Deceased customer's full name *

Deceased customer's date of birth *

State of residence at time of passing *

State where the death occurred *

What date did the customer pass away? *

YYYY-MM-DD

Deceased customer's email address

Deceased customer's phone number

Si conoces el número asociado a la cuenta de la persona fallecida, proporciónalo aquí

Active / outstanding orders (if known)

Reporter's full name *

Reporter's email address *

Reporter's phone number

Your state of residence *

Your relationship to the deceased *

Your role in the estate *

Upload the death certificate here. You can also include any additional supporting documents in this field.

Death certificate and supporting documents (max. 5MB) *

Accepted file formats: .jpg, .jpeg, .png, .pdf, .heic, .eml

Did the deceased customer have a Klarna Balance account? *

Any additional information

0/500

For more information about how we handle your personal data, please read our Privacy Policy.

Was there a will?

Has probate been opened?

If probate opened – In which state?