Chat with our CEO
Talk directly to the AI avatar of our CEO, Sebastian Siemiatkowski. Ask questions, share your ideas, provide feedback, whatever is on your mind, we want to hear it.
AI CEO hotline
Our AI hotline uses a cutting-edge voice model trained on our CEO's real insights and experiences. Your feedback is captured instantly for our teams. This means your ideas can help drive improvements faster than ever — your feedback getting to us in just minutes.
Call now: 424-667-5385
You can call to discuss
Klarna products
Let us know how Klarna's products are working for you. Have an idea or suggestion to make them better? We’d love to hear it.
Your experience
Share your Klarna experience - good or bad, and everything in between. Payments, app features, or anything else. We're listening.
Ask questions
Ask about our products or anything you want to know about Klarna. The AI version of our CEO Sebastian knows - almost - everything there is.
Get to know Sebastian
Sebastian Siemiatkowski co-founded Klarna in 2005 and still leads the company as CEO today. Under his guidance, Klarna has grown into a global AI-powered payments and shopping platform, trusted by more than 118 million consumers and over 966 000 retailers across 26 countries. With nearly 20 years of experience making shopping and finance easier for everyone, Sebastian continues to focus on empowering consumers and challenging traditional banks to deliver better experiences.
This AI Avatar chat feature records your feedback, which will be collected subject to our Privacy Notice. This is not a customer service phone line and you are not guaranteed to be contacted regarding any feedback or issue raised. If you have an unresolved issue and need help, please visit our Customer Service page to learn about assistance with an order, refund, or anything else.