We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

Declined Purchase

Why was my purchase not approved with Klarna?
How can I get approved to pay with Klarna?
My purchase was denied, why do I still have a pending authorization hold on my card?
Why can't I pay with Klarna anymore?
Can I make multiple purchases with Klarna?
Why was my One-time card purchase declined?

Declined Purchase

Still need help? Contact us.

We’re available 24/7.

Klarna

Customer

Business