Declined Purchase

Why can't I pay with Klarna anymore?
Can I make multiple purchases with Klarna?
Why was my purchase not approved with Klarna?
My purchase was denied, why do I still have a pending authorization hold on my card?
How can I get approved to pay with Klarna?
Why was my One-time card purchase declined?

Still need help? Contact us.

We’re available 24/7.

Choose your language and region

Klarna is available around the world with a variable offering, choose one that suits you best.

Klarna
About us
Careers
Legal
Press
Extra O blog
Privacy
Auto-import
Sustainability

Customer
Buy now pay later
Contact us via app
Customer service
Partner stores
Shopping app
Rewards club
Buyer Protection Policy
Feedback and complaints

Business
Sell with Klarna
Payment methods
Platforms and partners
Partner program
Affiliate program
Business login
Business support
Operational status

Monthly financing through Klarna is issued by WebBank, member FDIC. Copyright © 2005-2022 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215. Other CA resident loans made or arranged pursuant to a California Finance Lenders Law license.