How do I log in?

In the Klarna app

  • Enter the email address or phone number associated with your Klarna purchases and we’ll email or send you a login link.


  • Visit or click here
  • Choose ‘Login’ from the top right of the page, and select ‘Private login’
  • Enter the email address associated with your account
  • We’ll email you a login link

Good to know: Please note, the link in your email will expire 24 hours after being sent.


Are you not receiving the login link?

We suggest you try the steps below:

  • Confirm that you’ve entered the correct contact details
  • Check your spam folder
  • Use the most up-to-date browser version
  • Clear your cookies

Note: If you’re still experiencing issues, please contact our Customer Service.

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