Report phishing attempts quickly and securely

If you've come across something suspicious, use this quick form to report it. Please note, this form is for phishing only—contact Customer Service for any other issues.

Your information stays private and helps us fight scams more effectively. Thanks for helping out.

Screenshot of the SMS message

Phone call
Explain the call, including any claims (e.g., impersonating a bank), requests (e.g., sensitive info), and threats used. Include the full phone number with the country code.

Provide the date, time, and duration of the call.

Email
For email-based attacks, please provide additional evidence, including the original email headers.

Please send us the .eml file so we can analyze the email and identify the sender. To retrieve the .eml file:

In Gmail: Go to "More" (three dots near "Forward") → "Show original."
For other email systems: Refer to this guide on MXToolbox for instructions.

You can also forward the email to us to phishing@klarna.com - preferably as an attachment.

Fraudulent WhatsApp Messages
Please provide the phone number associated with the WhatsApp account sending the phishing messages.
Include screenshots of the entire conversation, sender's number, and any links. Describe how the messages are misleading or harmful, such as impersonation or phishing.

Screenshot of the chat conversation

Accepted file formats: .jpg, .jpeg, .png, .pdf, .heic, .eml

Please provide us with your name and email address so we can accurately document your report.

For more information about how we handle your personal data, please read our Privacy Policy.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.