Woman with phone
Woman with phone

Public accessibility statement

At Klarna, we are committed to delivering digital services that are accessible and inclusive for all users, regardless of ability. Accessibility is essential to creating a seamless, user-friendly experience for everyone.

Klarna products and services in accessible formats

Klarna provides a range of financial services through our website and mobile applications, including payment solutions, shopping tools, and budgeting features. These services are offered in formats that are accessible to all users, regardless of ability.

Our interfaces support assistive technologies such as screen readers, keyboard navigation, and speech recognition software. We ensure that users can adjust font sizes, contrast settings, and zoom levels without losing functionality or clarity of content.

Accessibility is integrated into every stage of product development—from design to deployment. Klarna’s internal accessibility reviews are supported by audits and usability testing.

Ongoing efforts and feedback

Accessibility at Klarna is an ongoing commitment. We continuously improve our platforms based on user feedback, technological advances, and evolving standards. Our teams conduct regular testing to address any identified issues.

If you experience any barriers or wish to provide feedback on Klarna’s accessibility, please contact us at https://www.klarna.com/us/customer-service/. Your input helps us make our services better for everyone.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.