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What to do if a customer pays me directly?

If the order hasn’t been captured yet, go ahead and cancel the order. If the order has been captured, then you can refund the order.

You can also return the money directly to your customers so that they can pay via Klarna.

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Monthly financing through Klarna is issued by WebBank, member FDIC. Copyright © 2005-2022 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215. Other CA resident loans made or arranged pursuant to a California Finance Lenders Law license.