Insufficient funds - We'll email you letting you know the payment was declined. Please contact your financial institution if you receive a message about insufficient funds. Invalid account - Make sure you've entered the correct payment information when making a payment. Don't worry, if you make a mistake we'll notify you! You'll receive an email notification if your numbers are entered incorrectly. To resolve this issue, simply re-enter the account and routing numbers in the "Payment Methods" section of your account. Technical error - Try the steps below if you encounter a technical error when trying to make a payment:

Close and reopen your browser.
Use the most up-to-date browser version.
Clear your cookies.
Make sure you aren't using a restricted network; such as a work connection. Sometimes these networks prohibit certain transactions.

Email not received - If you haven't received your statement or login email, try checking your spam folder and following the "technical error" steps above! If you're still experiencing issues, please contact Klarna Customer Service.

Installments

Pay in 30 days

Financing

Checkout

Instore

Instant shopping

How do I update my address?

Menu

Still need help? Contact us.