Why did my transfer fail?

You'll see a pop-up message in the app outlining the reason for the failed transfer attempt.

Common transfer fail reasons include:

The recipient's details are not linked to a Klarna Personal account
The recipient's Klarna Personal account is inactive, frozen, or in a different currency or market
You tried to send money to yourself
You or the recipient have blocked each other
A technical error occurred
You reached your transaction daily limit
You tried to send more than the available balance in your Klarna Personal account

Need more help?

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2026 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

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