How do I block or cancel my Klarna Card?

Temporarily block your Klarna Card by freezing it in the app. You can unfreeze your card in the app when you are ready to use your card again.

Freeze card

  1. Log in to the app

  2. Tap

  3. Choose Freeze my card

Cancel card

You can permanently cancel your Klarna Card in the app:

  1. Log in to the app

  2. Tap

  3. Go to the Settings of your Klarna Card

  4. Choose Cancel my card and select the reason why you want to cancel your Klarna Card to confirm

Replace card

To deactivate and replace your Klarna Card:

  1. Log in to the app

  2. Tap

  3. Choose Replace my card

Good to know:

  • If you’ve created a virtual Klarna Card, you must first cancel it in the app before canceling the physical card.

  • Purchases you placed with a canceled Klarna Card remain due for payment.

  • Cancel your Klarna Card before the 20th of the month to avoid being charged a fee for the following month.

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Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.