Contact Customer Service

For questions about your order (returns, warranties, shipment tracking, etc), please contact the store where you made the order.

For payment related questions, please use the form below and we'll get back to you as soon as we can, using the email address you provide.

For security reasons, please make sure you fill in all the fields marked with * so that we are able to identify you.

Please fill out the necesary information below b
Where do you live?
This is the eight digit alphanumeric code that can be found in the payment instructions email or letter we sent to you.
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    Customer Service

    Local number: 614-961-4810

    Toll-Free number: 844-KLARNA1

    Opening hours:
    Monday 8.00 AM - 6.00 PM EST
    Tuesday 8.00 AM - 6.00 PM EST
    Wednesday 8.00 AM - 6.00 PM EST
    Thursday 8.00 AM - 6.00 PM EST
    Friday 8.00 AM - 6.00 PM EST
    Saturday Closed
    Sunday Closed